- +44 7539 900004
- contact@simplytechsupport.co.uk
FAQ
Here are the answers to the questions people usually ask before arranging a home visit or one-to-one tech lesson.
Frequently asked questions
We help seniors and busy households who want patient, practical support with everyday technology such as phones, tablets, laptops, email, photos, WhatsApp, video calls and online safety.
Yes. We offer home visits across Warwickshire and the West Midlands, so you can learn on your own device in a familiar setting.
Home visits are £50 per hour. Most clients only need an hour or two. Hardware, software or subscription costs are not included and will always be discussed first.
No. A quick free call is enough to understand what you need. We can then recommend whether a home visit, lesson or simple bit of advice is the best next step.
We can help you understand safer habits, recognise warning signs and feel more confident using your bank's app or website. We will never ask for your PIN, full password or one-time passcodes.
Please have the device, charger and any relevant account details ready. For safety, do not send passwords, banking codes or one-time passcodes by email or message.
