Contact Us

Edit Template

FAQ

Questions before booking?

Here are the answers to the questions people usually ask before arranging a home visit or one-to-one tech lesson.

Frequently asked questions

Clear answers, no jargon.

Who do you help?

We help business owners, local professionals and selected private clients who value patient, discreet support with everyday technology.

Do you visit people at home?

Yes. We offer appointment-based home and business visits across Warwickshire and the West Midlands, so support happens in a familiar, private setting.

Can I talk to you before booking?

We start with a free 15-minute call to understand what you need. After that, we explain the suitable support options and discuss pricing clearly before anything is booked.

Do I need to know exactly what is wrong?

No. A quick free call is enough to understand what you need. We can then recommend whether a home visit, lesson or simple bit of advice is the best next step.

Can you help with online banking?

We can help you understand safer habits, recognise warning signs and feel more confident using your bank's app or website. We will never ask for your PIN, full password or one-time passcodes.

What should I prepare before a visit?

Please have the device, charger and any relevant account details ready. For safety, do not send passwords, banking codes or one-time passcodes by email or message.

Home visits across Warwickshire & the West Midlands

About Us

About Us

Copyright Notice

Payment Methods

Information

Contact Info

© 2026 SIMPLY TECH SUPPORT

Privacy and cookies

We use essential cookies and local storage to make this website work, remember your choices and keep enquiry forms secure. Any details you send are used only to respond to your request.

Privacy policy